Anyone had issues with rcmart?

Savage03

bad trader
I have used them many times for small parts for my Tamtech I know its like 2 weeks to get anything from them but I just placed a $270 order for a new car againt my better judgement and I sprung for the ems delivery service (ordered last Tues.) in hopes I should have got it by Sat. well as if now and all week it says
02/05/2008#24876152. Order Await InstructionTracking N/A
wtf? 5 emails later no reply, tried going through ebay nothing. Anyone else ever had to wait this long for it to leave? My parts I have order left faster then this. What gets me is I paid over $60 for the ems :shk
 

Jchung

Well-Known Member
The delay might be due to Chinese New Year which was on Thursday (Feb 7). I heard from my relatives that there were celebrations the whole week.
 

team3six

Well-Known Member
RCmart, 3Racing, hi_iq, Global mart, RC Mall, and RCX Shop / mini are all the same company on ebay. Sometimes people state that they havent gotten their product, But I think it is more due to the fact that they didnt pay or were dishonest. Everythime I have ordered stuff from one of these companies it took about 2-3 weeks before I recieved my item. Remember things have to go through customs and when the shipper marks gift on the package it raises a flag so it sits a little longer before being released.
 

Savage03

bad trader
Been hearing aboutt his new year deal, they have not one word about it on their site or I would not have paid the extra for ems service cause as of now its been a week so I might as well have saved the $$ on shipping and waited another week to get it. Just irritating, wanted my new ride :willy
 

B.M.T.

Well-Known Member
I bought top arm bulkheads and a chassis stiffener from them, for my TT once, from their eBay store. 6 weeks later and 2 emails that didn't get replied to, with no parts to show, I emailed them, with a threat of reporting them for not honoring the purchase.

That got a response:

"We are terribly sorry, but the part (item XXXXXX) you purchased was listed for fill only. We will supply when we obtain more stock"

I asked them to send what they had, and they did... and eventually credited me for the chassis brace.

Funnily enough, ebay were not concerned, when I forwarded them the email showing that a seller had intentionally listed something they did not have....

Though, for that one bad dealing, I have had 5 good ones.

Now my only problem is the parcel courier is nicking anything rc related.....
 

Savage03

bad trader
Thats interesting Will, according to 3R's site they have a nice big banner saying chinese new year where as rcmart has nothing :reye but they say its till the 12th so see what happens then. If I dont hear anything by then I will file a claim and go from there.
 

Nick

Active Member
I ordered February 6th. I paid for the fast EMS shipping, with the thought that it would shipped on the next available day after I ordered it, so I could build my car on the weekend. Anyway, I emailed them and got no responce. Finally, today they got to me and said that they shipped it. 5 days later to ship your product and let you know about it, especially after you fork out the extra cash for fast shipping is ridiculous.
 

spider

Well-Known Member
I ordered a set of touring wheels in April or May of 2007. I waited till September 2007 for the order to arrive. They were out of stock on the wheels. And I had a credit with them so I had to wait it out but they did deliver the wheels.
Other then that I never had any other issues with them. Shipping always took 7-10 business days.
Go to r/c tech forums, they have a dedicated rcmart forum there and post with your order no. You'll probably get an answer on that site quicker then emails. At least I did.
 

toster

New Member
We purchase from RC mart alot. Even as wholesalers they take forever to ship a large shipment in to us. I guess be patient. if you need something drop me a P.M. and i will see if we carry it in stock.
 

Savage03

bad trader
Well to update on this coarse if you seen my hotshot thread I got my order finally but after over a week that was stupid for me to have paid $60 some dollars and of coarse they wont respond to that subject I told em they should credit me back some.
Toster, you have a online store or something? Carry the aftermarket and stock parts for the tamtechs? Be awesome if you did we need a good US source cause tower dont carry squat.
 

team3six

Well-Known Member
You know, You might want to try RJ at The toyz.com. Tell his I sent you and what your looking for and see if he can get it for you. he also gets alot of his stuff from Asia.
 

Savage03

bad trader
Talked to him a few times actually but the tamtech stuff isnt a big seller so he doesnt carry alot of the after market goods, understandable :(
 
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